Massiel Derefaka
Residential Property Manager
NAI Emory Hill Real Estate Services, Inc.
10 Corporate Circle Suite 100
New Castle, Delaware 19720
United States
3022217274
Scope of Experience
Massiel Derefaka is a seasoned Property Manager and operations leader with over a decade of experience in business management and administration. Currently overseeing a diverse portfolio of residential properties in different areas of New Castle County, Delaware, she brings a hands-on, results-driven approach to property operations, tenant relations, and team coordination.
Massiel has developed deep expertise in landlord-tenant code enforcement, affordable housing regulations, and vendor negotiations. Her background also includes leadership roles in warehouse supervision and restaurant operations in the U.S. and overseas, reflecting her strong adaptability, customer service excellence, and cross-functional team leadership.
Massiel is highly proficient in AppFolio and Buildium software, and she’s fluent in both English and Spanish. With a passion for streamlining operations and providing exceptional service to homeowners and tenants alike, she continues to build a reputation for reliability, integrity, and professionalism in the property management industry.